FAQ's

Who and what is Smugglers Cafe?

Smugglers Cafe is a family-owned small business run by a husband and wife duo with their two kids. The goal is to bring high-quality cookies to the area while creating a fun, immersive experience for customers.

What does the “Docked” sign mean?

“Docked” means the shop is open — the ship has landed and customers are welcome.

What are your hours?

The cafe is open Tuesday through Sunday from 12pm–7pm, but may close earlier if sold out.

Why do you sometimes close before 7pm?

If cookies sell out for the day, the shop closes early.

What happens when you sell out?

Because each cookie takes time to make and demand is high, once inventory is gone, the shop closes for the day.

Are the cookies fully baked? Mine seems raw in the middle.

Yes, the cookies are fully baked. They’re intentionally soft and gooey in the center to mimic cookie dough. Fresh cookies may feel extra soft right out of the oven.

Do you offer gluten-free or vegan options?

No — all cookies contain eggs, wheat, gluten, and butter.

What if I have allergies?

All cookies contain eggs, wheat, gluten, and butter. Some flavors may also include peanuts, tree nuts, or soy. Customers should ask staff about specific ingredients.

Are the cookies served warm?

Cookies are generally not served warm because they need time to set. Occasionally, you may receive one fresh from the oven, which will be softer and gooier.

How do I stay updated on flavors and specials?

Follow Smugglers Cafe on social media for updates, limited flavors, and announcements.

SMUGGLERS CAFE

Mothership: 604 CAROLINE STREET, FREDERICKSBURG, VIRGINIA 22401
COMMUNICATIONS: [email protected]